• Text Size: A A A

Call us now
01572 720 699

We are delighted to offer you this Scooter Rain Cover completely free of charge when you purchase any Mobility Scooter this month.

Please click here to view the full details of your free gift.

Click Here to Learn More About Mobility Scooter Rain Cover

FAQ's

Do I need insurance for my mobility scooter?

At the moment you are not legally required to have insurance for driving your mobility scooter on the road...

However, we at Mobility Scooters Plus feel it would be a sensible precaution to take out an insurance policy to cover your mobility scooter against accidental damage or theft. This will also protect you in the event of third party liability, in case of damage or injury caused by you to someone else or their property whilst riding your mobility scooter. We have partnered with Mark Bates Ltd, who specialise in mobility insurance and they have many years of experience in dealing with all aspects of mobility liabilities.

Where can I go and do I need road tax?

If you have a mobility scooter which is not capable of more than 4 mph you do not need to hold any "road tax". However, if your mobility scooter is capable of more than 4mph, you are obliged to apply for a tax disc. Request a copy of the tax disc application form. (Please click this link to the Direct.gov website) The disc is free of charge and it is essentially a registering process for your machine.

Generally speaking, mobility scooters can be driven (with care!) on public pathways and pavements and the larger scooters, the ones that travel at 8 miles per hour, are legally allowed on the roads. However, experience has taught us that driving your scooter on public roads should be avoided wherever possible.

Do remember though, that there are some obligations and restrictions as to where you can you use your mobility scooter.

CLASS 2 MOBILITY SCOOTERS

These scooters can legally travel up to 4mph  (6.4kph)   on pavements and are allowed on the road to cross from one side to the other. Basically this allows you to drive anywhere you are permitted to travel on foot. The Class 2 category includes any 4 mph, mid-range and travel mobility scooters.

CLASS 3 MOBILITY SCOOTERS

Class 3 category mobility scooters tend to be larger, than those found in Class 2, and can be driven on the roads where they can travel up to a speed of 8mph (12,8kph). Most class 3 mobility scooters have two speed settings, usually changed by a switch so it is possible to drive at 4mph (6.4kph) on the pavement, and switch to 8mph (12.8kph) for travel on the road.

Remember - 4mph (6.4kph) is the maximum speed  permitted on the pavement or footpath. 8mph (12.8kph) maximum speed is permitted only on the road. Not for use on the pavement or footpath.

You do not require a driving license to use a Class 3 mobility scooter, but you should always obey the Highway Code at all times, including complying with relevant eyesight requirements and not driving under the influence of alcohol, drugs etc.

Class 3 mobility scooters are not allowed on motorways, bicycle tracks or in bus/cycle lanes. Although legally allowed on dual carriageways, they must be fitted  with a compliant sized  flashing beacon - this is not recommended.

The law requires all Class 3 mobility scooters to be fitted with the following as a legal requirement: lights and indicators front and rear, horn, rear view mirror, rear reflectors and a manual handbrake. A flashing beacon can be used when driving on the road to warn other road users of their presence, and must be used if driving on a dual carriageway.

Can I get my mobility scooter into a car?

Most transportable mobility scooter models have been designed so they can fit easily into most cars by either folding down or dismantling it into easily manageable pieces,  that are then stowed in the boot or on the back seat.

You are also able to take apart some of the larger mobility scooter models, however, because of their size the component parts will be heavier to lift. Although larger scooters are more comfortable to use - they are less easy to transport and this should be taken into account when making your purchase.

If you have a people carrier/MPV, or an estate car you may be able to get your scooter in using ramps. Although this is fairly straight forward, it is important that you select the right scooter and ramp combination. We will be happy to advise you on the correct size and type of ramp to suit your needs.

If you don’t mind fitting your car with a hook and a pulley lifting system, you have the option of being able to hoist a mobility scooter into your car. Again it is important that you make sure that the car and scooter are compatible with the hoist system you have fitted.

We are happy to advise you on these types of combinations, please contact us for more information.

Mobility Scooter Maintenance – Looking after your mobility scooter

Fortunately modern mobility scooters are very reliable but it is a good idea to have an annual service, just to keep it in tip-top condition. Here are a few other tips to keep your scooter running smoothly:

Get into the routine of charging your batteries when you return from a journey. Not only will this help with the long term life of your batteries, it will also reduce the chances of you running out of power and being stranded on your journey. Some of the transportable scooters available have the option to purchase a spare battery pack. These can be purchased at point of sale, or we can easily supply  the correct battery pack at a later date.

Try to keep your mobility scooter clean and tidy, and if possible avoid getting it wet. Of course, there will be times when you will probably get caught out in the rain so protect your scooter (and yourself!) with rain covers – you will find a range of these in our wet weather wear. A cover for the control panel is an inexpensive item, but offers valuable protection.

Do not overload your mobility scooter with heavy items. Things like tinned food, bottled beverages and potatoes etc.. can be heavy – if you carry too much and overload your scooter it could affect its stability and the overall performance of your batteries.

Mobility Scooter Maintenance - General

Keep your mobility scooter clean. This will help prevent dirt and grime from getting into any moving parts and causing premature wear. Also check the scooter's underside every few weeks removing any obstructions you find and any build up of dirt, especially from around the steering rack and battery terminals.

Try to keep your mobility scooter dry. At some time you will get caught out in the rain, so when you return home wipe down your scooter with a clean dry cloth, paying particular attention to the seat and upholstery.This will help stop any premature corrosion. You can easily protect your scooter from the elements by using a wet weather cover: see a range of these in our wet weather wear.

A sensible battery charging routine will help to ensure a good performance from your scooter and also prolong the life your battery. Always read your user handbook for a guide to battery charging.

If possible store your scooter in a clean and dry environment. Mobility scooters perform much better and run more smoothly if not subjected to extreme temperatures or damp. You can look in our scooter accessories section to find some storage ideas.

Mobility Scooter Battery Care

Here are a few basic rules to help you keep your batteries in tip-top condition:

Keep your batteries fully charged – a fully charged up battery runs very efficiently by releasing a small amount of power known as a "trickle charge". Every time you get back from a trip out put your scooter on charge, even if you have only nipped down to the corner shop.

Keep your batteries clean – if you go out in the mud and rain wipe them down with a dry cloth before you put your scooter away, also try and make sure the terminals are greased.

Keep your batteries cool – don't store them near fires or radiators. This could be dangerous and impair the performance of your batteries. 

If these simple rules are followed, you should increase the lifetime of your batteries.

 

Where can I store my Mobility Scooter?

Wherever you store your mobility scooter it should be in a secure, clean and dry environment that is protected from damp and extreme temperatures (both hot and cold).

Some people store their scooters inside their homes, usually in the kitchen or hallway. Generally speaking, though, it is better to use an outdoor shed or garage with a power supply so you can charge your scooter after it has been used.

If you do not have access to a shed or garage, don’t worry, you can keep your mobility scooter under a cover. These are ideal if you only have a limited amount of space and want to keep it close to your home and you will be able to re-charge your scooter using the correct sort of extension cable – only when it is safe to do so, of course!

Click here to see the available covers and store in our scooter accessories section.

Choosing a Mobility Scooter - Which one is for me?

There is a lot to take into account before buying a mobility scooter, and you should take time to consider which type of scooter suits your needs best. Please see below.

On journeys do you need to take your mobility scooter out in the car with you?

If this is the case, then a foldable scooter or a model that is easily dismantled for transportation should be at the top of your list.

How big are you? What is your body size and weight?

These may be personal questions, but whether you have a big or a small build, you need to choose a mobility scooter model that will best accommodate your size and shape so that you find it comfortable and practicle to use.

Will you be mostly travelling on bad, cracked pavements and uneven ground?

Then you will probably require a four-wheeled mobility scooter to provide you with maximum stability and comfort. It may also be worth considering a model that has greater ground clearance and perhaps with suspension fitted.

Not got much space to manoeuvre a scooter in at home or around the shops?

Then you will need a scooter that offers excellent manoeuvrability, such as one of the three-wheeled models.

What about the access to your property? How wide is it?

You will need to pay attention to a scooters size and choose a model that you can get onto your property – it’s no good picking a mobility scooter and finding it is too wide to fit through your front gate! The dimensions of all the mobility scooters we are offer should be easily found on our website. If you cannot find what you are looking for, please don’t hesitate to contact us.

Everyone has different needs and we are more than pleased to give you help and advice on choosing your mobility scooter, but we cannot advise in relation to specific cases.

I can't find what I'm looking for?

Mobility Scooters Plus are proud to offer a great range of mobility products and mobility scooters that provide both great choice and superb value for money. 

We understand that some people may be looking for a particular item and if you do not find it in our online shop then please contact us and ask – we are sure we will be able to supply you with what you want, and at a considerably reduced price than you can find it on the high street!

How do I control my mobility scooter?

Your mobility scooter is driven by an electric battery powered motor, not a petrol engine. There are simple thumb / finger based controls and there are no gears to worry about. The brakes are applied automatically as you release the power lever which will bring you to a safe stop. All of our mobility scooters have a reverse mode, to enable you to park and manoeuvre your mobility scooter easily and safely.

How do I secure my mobility scooter?

Almost all of our mobility scooters come complete with a key switch, which means that securing your mobility scooter could not be easier. Simply remove your key and keep it safe.

What is your returns policy?

We very much hope that you will love your new mobility product and get many years of pleasure and service from it. However, if for any reason you wish to return your product to us you can do so within seven working days as per the distant selling regulations. For full details please click this link http://www.hmso.gov.uk/si/si2000/20002334.htm or call us on 01572 720699 and we will be pleased to help you.