We are committed to providing you with the best possible customer service.
Here are just some of the customer testimonials we have received:

I have to say my scooter is the BEST!!!!!!....Everyone keeps admiring it and stroking it (believe it or not). It's great having my freedom back. Thank you. PS, the basket is the least of my worries, but thanks for advising us of the delay. I hope all is well with your lovely family.

Regards, Kirsten

Hello Paul. I would like to thank you for your help getting the right scooter for my son (he loves it).

Regards Jenny

Paul. Thank you for your prompt delivery of the Go Go scooter that you arranged for last Friday delivery. it arrived at about 1 -30 very well boxed up and in fine condition. Full marks for the service that you provided, Hilda was also very pleased to.

Best regards Jonathan Hobbs.

. As you know I ordered the chair yesterday & it was delivered today! I was at the hospital & my wife said the man who delivered it was very, very helpful & pleasant. He even carried it in to the house for her. Could you please pass on her comments to the courier firm who delivered the chair? Once again thank you for a great service.

Sincerely Anthony Garner ( Tony )

Hi. I would just like to say thank you very much for all your help with the scooter it arrived yesterday and works beautifully. So thank you very much for all your help. Many Thanks and God Bless!

Michael Van Wyk

Hi Graham. Many thanks to you and to the team for a truly excellent service. You looked after me with a fair price plus extras F.O.C, I'm a very happy chappy. Also, if would like you to send me some of your business cards, I will gladly pass them on to interested parties. I'm a member of two Luncheon clubs. Rest assured you'll get a mention at our next meeting.

Sincere thanks, Ken Grant.

Received my Kymco Mini LS scooter this morning and I'm absolutely overjoyed. I had to wait a little while, but purely due to my colour preference. I would just like to take the time to thank all the staff for all of their help and understanding. Will look forward to dealing with them again. Many thanks again to you all

Regards Wendy Thomas

Just a line to say how impressed I was with the after service you provide. You provided suggestions as to how I could address the problem, which I duly tried but without success. However on contacting you again, new batteries arrived within 24 hours. This I believe is customer service in a new dimension from which others could take note. I am very happy with my Pride ET4 Plus mobility scooter which is in almost daily use, (my car sits redundant) and it has changed my quality of life with my legs and lungs not what they were.

Thanks again, David Scriven

Hi there. The scooter arrived here in Italy yesterday sharp on time!! It's great and I'm already using it! Thanks so much for everything!

Regards,Tamara

Many thanks for a brilliant job. Super fast service yet again.

Many thanks, Ken

Hi. We have just taken delivery of the chair, and we are delighted with it, perfect height for my aunt.Thank you very much for your brilliant professional efficient service.

Regards, Coleen

Hi Chris. Just received a box, a very nice & kind gesture from your company of a mug. Talk about timely, I had just fell over whilst carrying my mug of tea & moaning because I had broken my Parachute Regiment mug ( I was in 3rd para ) I was actually in the Royal Artillery but got extra money for doing the jumps & being seconded to them, always was a bit daft! I will be ordering some more items soon. You are a great company to deal with & I have passed your company cards out. I passed 5 out whilst in the eye clinic at the local hospital this morning. I live 1.5 miles from the hospital & it was great using the scooter, it saved the wife having to drive & wait for me. Sorry for rabbiting on, but thank you very much.

All the best. Tony

Dear Team. I would just like to express my sincere thanks for all the help and advice I have received from you concerning the purchase of a TGA Eclipse for my disabled husband. The service I have received has been excellent and I would have no hesitation whatsoever in recommending you. We are very happy with the scooter - it means that my husband can maintain a little of the independence he would otherwise have lost. We really put it through its paces today when we took it to the Dorothy Clive Gardens near Market Drayton. It exceeded our expectations and coped exceedingly well with sloping gravel paths and also grass. We had a lovely day out which we would not have been able to do without the scooter and feel confident enough to take it pretty well anywhere now. Thank you for a superb service.

Kindest regards Sylvia Fernie

Comment: Just wanted to say thanks you for my order of a Colt Twin. It is fantastic quality. So pleased with it, and lovely comfy seat and runs so smoothly. Well worth saving up for a great scooter.

Cheers, Geoff

I'm really happy to have chosen your shop for buying my scooter in Italy. You are one of the best dealers I've ever met! Congratulations and thank you a lot

Ciao, Giacinto

Thank you for the great service, the scooter arrived at 9.40 am this morning. Thank you again

Charles H. Prince

Chair arrived promptly and it's perfect

Thank You

Hi. Recieved the Bellavista bath lift in just a couple of days. Thanks for quick delivery and we just received the paper receipt, my father is very happy with it.

Roger

Dear Rob,Chris and Paul. Yesterday we were visiting my parents in Wickford and I finally got to see the Shoprider Cadiz, shelter, and other accessories that I ordered from you on the 22nd May. I've attached a couple of photographs to show you how happy we are with everything you provided. A huge thank you to all of you for so patiently answering all my questions; our total satisfaction now is a clear indication of how you sell the products that are right for your customers

Ken

My father is extremely happy with his new toy. At this time he is quiet able to get around the house and garden (without any aids) but he had lost the stamina to venture further (I think he felt frightened that he wouldn't be able to get home). Now the scooter has restored his confidence to go out and he is again able to go down to his local paper shop in the morning and pop down to the town to get something when he needs it. You can also tell that he really likes this particular scooter as well. It looks smart and he appreciates the design and engineering of it :-) By the way, Dad will be 85 next month.

Ken

Thank you once again for your excellent customer service. When I first spoke to you (Rob) I said that I was wary of anything that looked too good to be true. Now I just know it's true that you are good :-)

Thanks again, Phil

To Mobility Scooters Plus Re: Invacare Orion. Super product, Good price, Quick Delivery, Excellent company to deal with.

Pam Garvey, Morecambe

Hi Paul I just wanted to say we received my new chair yesterday and I am extremely happy with it

Thank you so much Belinda

Just a short note to thank you for your prompt service and also the friendliness of your staff. The scooter arrived as promised on Tuesday and I am well impressed with its performance. I am over six foot tall and still find the scooter more than adequate.

Thanks once more

Thanks Paul. The part arrived on Wednesday and is fitted .Many thanks for the prompt delivery.

Charles Jim Graham

Hi Paul. After a phone call from HDD yesterday, I agreed to take delivery of my scooter today. The delivery man has just left, and a very pleasant and helpful chap he was. The picture of this machine does not do it justice. This scooter is a disabled persons dream machine. To say I'm pleased is an understatement. I'm absolutely over the moon. Thank you so much Paul and please pass on my thanks to HDD.

Best wishes, Jack Sleigh

Hi Paul Thanks, the scooter arrived yesterday pm in good condition.

Kind regards, Tony Litchfield

Hi Paul. Drive Sunfire Plus Image EC. Many thanks for your excellence service again with the above mobility wheelchair. The wife has said it is so much more comfortable then her old one. Again, many thanks from us both

Robert Daniel

Hi Paul - I just wanted to say a very big thank you to you for all your invaluable help with regard to my portable mobility scooter. Because of your in depth knowledge and professionalism and the time you spent with me, you suggested an even cheaper scooter that would completely fulfil my needs - and you were absolutely right!! I took it out on a "maiden voyage" yesterday and was staggered by its smooth running, comfort and easy handling compared to my old one - to say I was overwhelmed would be an understatement - I cannot wait to get back out there!!

Many, many thanks - Mandy, London

Thank you so much for quick delivery of scooter. It has been put together and charged up and goes like a bomb. Thanks again

Janet Noller

Hi Chris. Thanks for your reply. You and Paul are in a business that you personally may not realise that you both and your team, bring so much happiness to people with walking difficulties. God Bless you

Best Regards John

Just like to say thank you for a quick and pleasant transaction. Very pleased with the scooter, it replaces one of the same which I have had for the past 5 years. Delivery was fine and the driver was a very pleasant helpful person. I have since purchased the cover kit etc. It was nice dealing with you. Just one thing ,on the receipt it says free gift to follow, I looked back on your web site and it said free gift with scooters bought from you in July.Thank you again, a pleasure doing business with you

Yours thankfully,M.C.Rowell

Hello Paul.Thank you for the scooter and accessories, my husband is well pleased with them.

Regards, Phyllis

Hi Paul It's now been two months since my Dad bought his scooter from you and I would like to thank you for the great advice we received from you at the time of purchase. The scooter has transformed my Dad's life, he is much more excited at going out now and even enjoys his trips to the shops - whereas before this would not be possible by himself.

Best regards,Tommy :-)

The process from buying to taking delivery of the scooter was flawless and the 3 day turnaround from purchase to receiving the scooter superb! Having the scooter arrive with 3 months insurance was an unexpected bonus! Thank you once more to you and the team at mobilityscootersplus - you have lived up to you name.

Comment: I recently bought a Vita X scooter which I took on holiday to Centeparcs and it was fabulous. It made my holiday so enjoyable and I could go anywhere without any problem. Absolutely worth every penny

Bob Patterson

Comment: I would just like to thank you for the quick delivery of battery which arrived today, Tuesday Also to thank Chris for scooter bag. Thank you to all the team

J A Turner

That's great, Paul, I really look forward to using my new Little Star scooter :-)Thank you very much for your precious help ;-)

Kind regards Sandra. PS: Also a big thank to Chris

Hi Paul,I am pleased to confirm the Scooter was delivered on Wednesday as arranged and I would like to thank you very much for your first class service

Rosemary Dilley

Thanks my scooter arrived yesterday at 5;00pm, it is lovely went up the steep hill from our house to the road easily really pleased

Dear Paul Thank you so much for the speedy delivery of the scooter. We are really pleased with the build quality and the easy-to-read user manual. Tomorrow, when the battery has had its initial 12 hour charge, my wife will give it a test run around the yard. Thanks once again for a super deal.

Best wishes Fred and Betty

Hi Paul, thanks a lot for the grey panels which were omitted from original delivery and replacement alarm. Got to say your support on my pre sale queries and after sale service has been exceptional. It's been a pleasure to deal with you and your company from start to finish. Thank you

Mike Howarth

Thanks Chris that is what I call customer service. You are good lads. You have good weekend as well.

Maureen

Paul, The Pride Go Go Scooter arrived this morning, and, I have got it ready for the road, as well as ensuring a charge to the batteries, which was extremely quick, as I suspect it was charged before it left! All fine, and when the rain stops and it's dry, will get my Wife - who it's for - out, to familiarise herself with it. Many thanks for all Mobility Scooters Plus staff's help re the arrival date, etc.

Best wishes to All Doug Johns

Anyone who is after a mobility scooter and is up to 30 stone (I am 27 stone) get them to buy a Kymco Maxi XLS scooter. What a wonderful scooter it is, the suspension is wonderful, the seat is so comfortable, I am so pleased with it and would recommend it to anyone who is very overweight. I use it every day to take my dog out for a walk and also locally to the health centre and shops.I am so pleased I bought it.

Best wishes from Alison Jordan

Good evening Chris, Just a brief note of thanks for you and the team at mobility scooters plus for all the help and valued advice that you gave me on the purchase of my Drive Sport Rider. Although there was the hiccup on delivery that was of no way your fault, you all went well above and beyond the call of duty to sort everything out for me so my delivery was on time and without hassle. I am very pleased with the comfort of the ride and the structure of the scooter it rides great and as of yet have easily done a 15 mile round trip. It's even fun to ride. All of the accessories you supplied have arrived as you stated. I am just awaiting Drive to restock the top box and receive delivery of it. But as for your help and service, Flawless. I would more than recommend your company to any potential buyer.

Thanks again Vince Tolan

Hi Paul. Scooter arrived this afternoon, we assembled it I've tried it out. It's Great

Cheers mate - Harry

Hello! Thanks for the email on the batteries, they arrived here Friday and are perfect. Thanks for the good service.

Kind regards , Inge

My scooter has arrived, Ian put it together and the battery is charging. It is a day early from the tracking estimation. Thank you very much. I am looking forward to testing it out later.

Blessings, Kathleen

Batteries arrived....perfect..... Thank you.... Fantastic service

Thanks my scooter, it arrived yesterday at 5:00pm, it is lovely and went up the steep hill from our house to the road easily, really pleased

Dear Paul. Thank you so much for the speedy delivery of the scooter. We are really pleased with the build quality and the easy-to-read user manual. Tomorrow, when the battery has had its initial 12 hour charge, my wife will give it a test run around the yard. Thanks once again for a super deal

Best wishes, Fred and Betty

Hi I would like to thank you for your very prompt service.

Alan Hart

Thanks Chris, that is what I call customer service. You are good lads. You have good weekend as well.

Maureen

Hello Paul, thank you very much for your reply, I will keep that van in mind.

Hi Chris, what a star! My new scooter arrived at 9am this morning on the back of its own van and after its overnight charge I am really looking forward to getting out and about tomorrow. As recently retired after 17 years as a DSA driving Instructor and ADI Trainer, it is really rewarding to deal with a company and yourself who have the same standards of customer service as me. You can rest assured that I shall be singing your praises to all who will listen. My wife and I would like to wish you and your team a very merry Christmas and a healthy and prosperous new year and keep up the good work.

Sean Swetman

Just to let you know that I received the scooter on Christmas Eve, though you did warn me that there could be a delay with Christmas deliveries. I was delighted with my purchase and the efficient and quick service I received from you. I take this opportunity to thank both Rob and Paul for their information and guidance.

Kind regards Gordon

Hello Paul, Further to our conversation of Monday Dec 29th regarding the ramps we have decided to keep them as we are able to add a threshold ramp as well to enable entry over the door sill. Thank you all again for your wonderful assistance in this transaction.

Regards, Pamela Ambury

Hi Paul. Just a short note to tell you we have received the scooter today and have unpacked it, all is ok just charging it now. Very pleased with it so far and extremely pleased with the service that you give. My brother-in-law apparently bought a scooter from you sometime through the year and was also very pleased. Would not hesitate in recommending your company to anyone over here in Spain who has a disability. Again many thanks, Happy New Year.

Christine Leaves

Hi Paul. Many thanks for your attention to my order for a Pride Colt Pursuit Scooter delivered by your self today. A very professional operation, I could not have wished for anything better. I will, with confidence, recommend your company to anyone requiring a mobility scooter and you can, if you wish, quote me on that. Buying on line without seeing physically what you are buying can sometimes be a bit of a risk, not so in this case. Nice to have done business with you and I will be in touch if I want anything else that your company provides

Yours sincerely, Phil Burgess.

Dear Paul. Thank you once again for the prompt delivery of my mobility scooter. The performance is great, a much smoother and more comfortable ride.

Thanks again. Yours Michael (Carpenter)

Just a short note to tell you how pleased I am with my new scooter - The King Cobra. Until delivery I hadn't realised just what an impressive “beast” it is ; and the understated “graphite” colour fully does it justice. This is without doubt the most comfortable scooter I have ever ridden!! I would like to thank you and your team for the kindness and attention to detail that has made it a pleasure to transact business with Mobility Scooter Plus. At every point in our dealings the communication has been excellent and things have happened at the times arranged which is a pleasant surprise in this modern day.

Many thanks. John Davine

Dear Paul, the batteries reached me over the weekend. Sorry for not writing to update you regarding this earlier Once again thank you for your lovely service!! I've recommended you to everyone I know !!

Thank you. Deepa

Hi Paul and Chris. The POWERSTROLL has arrived today in the house . I am now assembling it. Thank you so much.

Retchel/Hadassah, ISRAEL

Hi Paul. Well it has got to be a near record. "The Sterling Little Star" arrived at 1pm today that is only 23.5 hours after ordering it. She is delighted.

Thanks. Wendy

Rob. We would like to thank you for the very prompt response & service from you & associate company.

Kind regards. Trevor Murby

Hi Paul sorry to have been a pain today, thanks for all your help the scooter is great,

Brian Hines

Hi Paul. Chair arrived today and it took my friend 2 hours to put it together. Anyway, we have discovered that it is going to be too heavy for me to lift on my own, but that is not your problem. It will get Pete out in the village and down to our local restaurant. It is well made and will withstand our track. The builders have been and they are going to sort out the ramp. Thank you for your help and I will be talking to you again, because we will need a cover for it when it rains. Your help was great and if anyone else needs things for the disabled I will recommend you.

Regards. Mary

Hello Paul. Just to let you know I received my scooter today and wanted to thank you for your help with my order. I was really impressed with your help and advice.

Have a nice day. Thanks again. Paul Neary

Hi Rob and Paul. Just to say a big thank you for the great service you have given with the replacement batteries My husband can now enjoy a longer ride out round our country park and I do not have to push him because the batteries used to die after 3 miles and we needed to do 4 miles to get round. Friday we managed 6 miles with the new ones and I did not have to push once, GREAT!!!!

Thank you again. Regards. Anne Jones

Hello Paul. Just a quick message to say thank you for the prompt delivery of my “Little Star”. Arrived at 10am this morning. Well packaged and delivered by a very helpful courier. Will be leaving a very positive feedback on eBay.

Thanks again. Best regards. Michael Askwith (Grimsby)

Hi Paul, Many thanks for getting back to me. Thank you for the scooter, I am thrilled with it. I have had the old one many years so was pleased to see they made it still, also great to hear that I'm covered to. Many thanks for the speedy delivery and your time on this matter.

Have a good day sir. Regards. Terry

Hi Paul. Very happy with the scooter - does all I want with it in terms of gradient climbing and ground clearance. Will be going for a bigger model for cross-country/distance stuff when I've sold my other two models.

Kind regards. Graham

Hi Rob/Paul, I have thoroughly tested the new scooter over the same obstacle course and it did not fail me once, fingers crossed it will never let me down.

Thank you again for replacing the scooter, I have regained my confidence in yourselves and in the ‘Go Go'.

Best regards, David Jones

Thank you very much Paul, thank you for your hep advice and prompt service.

Regards. Dawn.

Dear Paul. Very many thanks. We are very impressed with your efficient and very courteous handling of the purchase of the mobility scooter and the charger for my husband. We look forward to trying it out!

Yours, Gilly Drummond

Hi Chris, Thanks for the revised receipt, that's all very clear now. My Mum is very pleased with the scooter and says she is going to recommend you to her friend!

Thanks, Brodie Orford

Thank you for a great service, scooter arrived as promised

Kind regards, Ron

I just want to thank you for sorting out so promptly the additional basket which was missing from our order for a Kymco scooter. The missing item was delivered mid-morning today (Tuesday) less than 24hrs after our telephone conversation.

Excellent service. Thank you.

Sorry I missed your 'phone call yesterday. The scooter has now been delivered as promised. Thanks for your efficient service.

Bob Cavanagh

Hi Paul. Thank you so much for this and all your help. Will definitely be coming back to your site in the future. I have passed on your details to friends who are interested so hopefully they should come your way

Have a great weekend. Regards. Irene

Hi. Firstly, due to illness I used it for the first time over the weekend, what a lovely well balanced scooter this is, also I'm 6'3" tall and felt very comfortable with plenty of room all round. Very easy to dismantle and reassemble. I have lost the owners manual and I was wondering if you could send me a replacement.

Regards R. Forrest.

Hi Paul, Just to let you know that the scooter arrived yesterday, a day ahead of schedule! It is fabulous & we are very pleased with it so far! It was easy to unpack & assemble & as soon as the battery was charged, Richard was off test driving it, at 10.00pm last night! Thanks for all your help & patience, we will definitely be recommending the scooter & of course your company

Kind regards Jane

I would like to say a big thank you for your prompt and efficient service, and for forwarding a free tiller rain cover. I look forward to a positive relationship and I feel safe that any problems will be sorted out in an efficient manner.

Julie Payton

Thanks so much for your smooth transaction for my MOBILITY SCOOTER it's better than I expected thanks again

KEVIN DAVIES LLANELLI.

Hi. Just wanted to say that I received my new mobility scooter today as promised. Thank you! The delivery driver was very helpful with unpacking it. Putting it together was very simple to do. The scooter is amazing! Very comfortable and easy to control. Having owned the ‘Pride Colt Sport' for the last year which was/is a fantastic scooter. But the ‘Pride Colt Pursuit' is luxury! Giving a smooth powerful ride. I am so pleased that I came across your website. Your prices are the best and your customer service is fantastic.

Thank you all for your brilliant quick efficient service. Kind regards Darren.

I bought a Rascal Pioneer from you last week. An excellent price, superb communication, speedy delivery, great guarantee and warranty. Rob, you were extremely helpful and so pleasant. Many thanks.

RGP near Newport, Shropshire.

My scooter arrived today at 9.30am very pleased with it .and thank you for your help, will be ordering from you again soon.

Mike Cassell

I received my mobility scooter. on the 7th of July and I am very pleased with it, this will make a big difference to my way of life.

Kind regards, E Goodrum

Hi. I just wanted to thank you for the control panel waterproof cover. It fits perfectly on the Pride colt pursuit that I purchased from you. The scooter is performing excellently and I have already put over a hundred miles on the clock. Thank you again for your excellent service.

Kind regards, Darren Nightingale.

Hello - just a line to say a big thank you for the lovely mobility scooter. Your service is excellent for both quality and speed. I now have my life back after being housebound for a long time. So easy to dismantle for the car. I ordered on the Monday and took delivery on the Wednesday !!!! How quick was that. Again a huge thank you and I will readily recommend you in the future.

Shirli Edgington

Firstly thank you for my scooter I love it. When it first arrived I thought How big? Lol and heavy. I thought I'm never going to get that in my car, but then my son turned up, put it all together then showed me how the back comes off and how to dismantle it so will fit in my car, phew. My son took it for a spin up the street so everything is good

x

Hi. Received scooter as you promised, very happy with purchase! have to say you provided excellent service

Bill Moon

Hi Paul, thanks for your prompt delivery of my ‘Roma Granada' scooter to Russell house, I am very happy with service and like the scooter very much.

Regards John Grosvenor

Good Afternoon Mr Moate. I have met a plethora of arrogant 'that's the way we do things - take it or leave it' attitudes since I began looking for a mobility scooter and concluded it is as endemic in your industry as it is in the lower service levels of the NHS [but note ... NOT in top nurses and most doctors]. So I was very pleased to meet with your own very pleasant telephone style and manner of your salesmanship when, last Thursday you sold me a ‘Liteway 8' Mobility Scooter. However ... I'm too old and too much of a curmudgeon to expect salesmen's promises to be other than a general indication of intent not least once money is taken up front, be it unexplained extra cost or an incorrect delivery in detail or the goods delivered even vaguely to match those ordered ... and not least to arrive as scheduled. Today I was blown away and shown there are excellent companies out there who do all that and more. You have done what you said you would: thank you indeed. And what is more, the deliver/serviceman 'Jeff' was really very good in his job and a very very good and personable representative for his company ' Healthcare Distribution Direct Ltd'. I'd be obliged if you would let them know that?

It has been very pleasant to have such good experience buying from you. Yours aye. A[Ike] Dawson

I was very impressed how quickly my mobility scooter was delivered to me and its exactly what I wanted and when I phoned how very polite and helpful you were thanks again will be recommending you to all my friends

Hi Paul, Just wanted to let you know that the scooter was received yesterday in perfect order. Dad is really happy, it's just what he wanted very comfortable and nimble to drive, he went for his first drive today after all night charge and it's just perfect

Just wanted to thank you for A1 service and great customer care. Thanks. Juan Carlos.

I ordered a ‘Valencia' scooter plus extra items earlier in the year (I have seriously damaged my knee so just only started to use it) and only just started to use it. It's really great. I ordered it on a Tuesday and received every thing on the Thursday. I had a few queries and the phone was answered straight away.

Thank you Chris for all your help

Hi Chris, Rob, Jacqui et al!!. I can't thank you enough for your patience in handling my order. This being my second purchase from your company. The first, a Sapphire 2, is still working well after six years, but deterioration in my health requires a more sophisticated machine. I have to say that the Invacare "Orion" aptly suits my needs, having a captain's seat, and the capacity to provide a faster, comfortable ride! All this at a most economical price. My "first solo" earlier today, assured me that I would travel in comfort and safety for years to come!. Again, thanks for your help and understanding - I would have no hesitation in using your company in the future!

Mike Perry

Thank you for the wonderful service your company have given, my scooter was delivered on time and I am very happy with the scooter. Just a small note, what should I do if I did have any problem and do I have to keep the box delivered in just in case of any problems?

Thank you Stuart Edwards

Dear ‘Mobility Scooters Plus', I received my new ‘Whisper' scooter from you this morning. I am over the moon with the great service that you gave to me. The delivery was very good 10:15ish and the delivery man was very polite and helpful. The scooter is as good as I expected and indeed even better. (I have not tested it yet, but I am sure that all will be OK.) If you have a feedback site I will be please to comment on It very positively.

Yours, Graham Richards

Hi Jacqui. Scooter arrived ok and is now unpacked. Wife likes the colour. Thanks once again to ‘MSP'

Best wishes, Richard